Follow Payment issues February 03, 2018 15:32 HELP CENTRE FAQ Paying for my e-Residency application For all issues or assistance related to the e-Residency application fee, please contact the payment service provider firstname.lastname@example.org. 3 Comments Date Votes Shuhei Mikami June 29, 2017 16:36 Hey.Im in japan and using Visa credit card. but payment failed a hundred time. I check my form and there is no mistake.but it's failed. How should I do? TSUKASA ISOZAKI February 01, 2018 19:08 Me too. I cant paying about e-residency from Chrome and Safari browser with Macbook Pro.And, I used VISA credit on RAKUTEN, but I failed e-Residency application.I am waiting solution this indcident. TSUKASA ISOZAKI February 03, 2018 15:32 Today. I tried IE on Windows 7 and FireFox on Macbook Pro(10.13.2), VISA credit on RAKUTEN. Please sign in to leave a comment.